INDEPENDENT CONSULTANT PHARMACIST | NORTHEAST OHIO
Medication Optimization & Age-Friendly Care
Independent, pharmacist-led medication optimization for medically complex adults and the care teams who support them.
Working alongside provider groups, home health teams, care communities and families across Youngstown, Canton, Akron and Cleveland to help people stay safe and well where they live.
Many individuals managing chronic or complex conditions see multiple providers and take multiple medications, yet no one is consistently responsible for stepping back and looking at the full picture.
Short visits and fragmented care mean medications often accumulate without regular reassessment. Over time that raises the risk of falls, confusion, adverse drug events, hospitalizations and unnecessary moves to higher levels of care.
The people in the system are working hard and care deeply. What's missing is time, integration and alignment.
The challenge of medication management in complex care
Complementary, not duplicative
Many care settings already partner with a dispensing pharmacy and a consultant pharmacist, and those roles are important. Complete Care Consult operates differently.
As an independent, non-dispensing consultant pharmacist, Courtney's work is not tied to medication volume or dispensing services. That independence allows for:
More time with patients
A broader view across providers and conditions
Objective, patient-centered recommendations
Focus on safety, quality of life and long-term outcomes
This work does not replace existing partners. It complements care teams by bringing time, integration and a whole-person medication perspective where gaps already exist.
Complete Care Consult provides independent clinical pharmacy consulting designed to fill care gaps that traditional models often don't have time to address. We work alongside patients, families, providers and care teams to:
Simplify complex medication regimens
Identify medication-related risks before they become crises
Align care decisions with what truly matters to the individual
Support independence and prevent unnecessary transitions to higher levels of care
Every review starts with one question: what matters to you?
From there, Courtney looks at whether each medication is helping, works with providers on any changes, and follows through by calling specialists and checking back to see that the change helped.
The goal is thoughtful, patient-centered medication management that supports safety, quality of life and confidence, not just compliance.
Pharmacist-Led Support
Who I Work With
Provider Groups & Medical Directors
Improving care coordination and medication management for medically complex adults, with a pharmacist who reviews complex patients, supports deprescribing and connects with specialists in the background.
Home-Health & Families at Home
Helping home health teams, older adults and families navigate medications, hospital discharges and care transitions, so people can age safely at home.
Assisted Living Communities
Helping residents maintain independence, mobility and quality of life through thoughtful medication management.
Long-Term Care & Skilled Nursing Facilities
Supporting medication optimization, quality initiatives, age-friendly care and resident-centered outcomes.
Guided by age-friendly care
All work is guided by the Age-Friendly Health Systems framework and the 4Ms of care:
What Matters: understanding goals, values and preferences
Medication: ensuring medications are necessary, effective and aligned
Mentation: supporting cognitive and emotional health
Mobility: reducing risk and supporting safe movement
Age-friendly care means meeting people where they are and designing care that supports safety, independence and quality of life at every stage.
What This Work Makes Possible
When medication decisions are aligned and care gaps are addressed, this work helps support:
Reduced medication burden
Improved safety and quality of life
Fewer preventable transitions and hospitalizations
Greater confidence for patients, families and care teams
Meet the Founder
Courtney Myers, PharmD, BCGP, FASCP
Independent Consultant Pharmacist
& Founder, Complete Care Consult
"I'm a pharmacist, but I don't dispense medications. My job is to step back and look at everything a person takes, so their medications support what matters most to them."
Courtney Myers is an independent, non-dispensing clinical pharmacist and the founder of Complete Care Consult. She works alongside patients, families, providers and care teams to look at the full medication picture, something the healthcare system doesn't always have the time or structure to do. Her work focuses on helping medically complex individuals feel heard, reduce medication-related risk and live fuller lives with greater confidence.
Courtney practices independently from dispensing pharmacies, which allows her to provide objective, personalized recommendations grounded in clinical judgment and trust. Her approach is guided by the Age-Friendly Health Systems framework and the 4Ms of care.
Courtney has been working in pharmacy since 2012, is Age-Friendly Health Systems certified, and has been recognized by the Ohio Pharmacists Association with its Under 40 Award for leadership, excellence and vision in pharmacy practice.
“Complete Care Consult is not just a service provider—it is a strategic ally for organizations seeking to lead with integrity, innovate with purpose, and deliver care that truly makes a difference.”
Let’s Start a Conversation
If you're navigating complex medication regimens, supporting medically complex individuals, sorting out a loved one's medications after a hospital stay, or looking for a collaborative clinical partner, I'd welcome the conversation.
FAQs
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Yes. Most long-term care and assisted living settings partner with a dispensing pharmacy, and those pharmacies often provide a consultant pharmacist as part of that relationship.
That role is important, but the current care infrastructure isn’t designed to consistently support the time and integration needed for truly patient-centered medication management. Complete Care Consult operates independently, allowing for deeper engagement, a broader clinical perspective, and recommendations focused on safety, quality of life, and what matters most to the individual.
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Traditional medication reviews are often brief and focused on specific issues at a single point in time. This work takes a broader, longitudinal view — looking at how medications impact daily life over time and how care decisions align with a person’s goals as health needs evolve.
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No. Medications play an important role in care. The focus is alignment and necessity — ensuring medications are appropriate, effective, and supportive of quality of life. Recommendations are individualized and collaborative.
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This work is often a good fit for settings supporting individuals who take multiple medications, see multiple providers, or experience frequent transitions or medication-related issues.
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Billing and reimbursement depend on the care setting, payer mix, and service structure. Billing pathways are discussed after an initial conversation to ensure alignment, compliance, and sustainability.
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The first step is simply a conversation to explore needs, challenges, and fit.
